TRAINING

Someone (with far too much time on his hands) once estimated a typical Nielsen market report contains more than 175,000 individual audience figures. RRC offers training courses and a curriculum that helps makes sense of it all.

TRAINING VIDEOS

RRC is now producing online training videos for you! These videos are short and focused to help you answer questions quickly from your desktop PC, yet can also be viewed on your tablet or phone when you’re on the go.
Click here for training videos.

DATA QUICK TIPS

LIVE TRAINING

The RRC offers online meetings and training through GoToMeeting, as well as some on-site training. Whether you are trying to understand PPM Data or Diary Data, we can help.

The RRC offers online meetings and training through GoToMeeting! We can help you understand your PPM Data or your Diary Data. A Data Consultation is a complimentary service for our subscribers; it includes a one-on-one analysis of your station’s data. (For an extensive consultation, hourly rates may apply.)

Call 301-774-6686 or send an email message to RRC@RRConline.org to set up your Data Consultation.

Here’s how it works:

1) RRC sets up an online meeting with your organization.

2) RRC sends you a meeting reminder.

3) A few minutes before your scheduled meeting, click on the GoToMeeting link. Find your meeting and click to enter!

4) Sit back, relax, learn and enjoy!

PPM ANALYSIS TOOL ONE-SHEET

We’ve created a one page document you can use to quickly see all the major functions of the PPM Analysis Tool software. Save it to your desktop for reference or hang it on your office wall! We’re hoping it will make your life a little easier when using the software.

PPM Analysis Tool One Sheet

TAPSCAN WEB HELP

For clients in diary-based markets: RRC has retired our MarketPC software and has replaced it with Nielsen’s online Tapscan Web service, available when you log-in to the Nielsen Answers website. Click below for help:

For clients in diary-based markets: RRC has retired our MarketPC software and replaced it with Nielsen’s online Tapscan Web service, available when you log-in to the Nielsen Answers website. Above is a link to a zip file with four PDFs to guide you through Nielsen’s online Tapscan Web service:

Tapscan Web Browser Setting Guide: For Google Chrome, Internet Explorer and Mozilla Firefox.
Tapscan Web Summary Data Research Guide: How to use Research reports.
Tapscan Web Summary Data Scheduler Guide: How to use Scheduler reports.
Tapscan Web Resources: Who to contact for training and website issues.